Terms of service

Last Updated: August 2026

Please read these terms carefully before using our website or purchasing our products.

THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE, A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, A WAIVER OF GROUP OR MASS CLAIMS, AND A WAIVER OF YOUR RIGHT TO A JURY TRIAL (SEE SECTIONS 20 THROUGH 24). THESE PROVISIONS AFFECT HOW DISPUTES BETWEEN YOU AND US ARE RESOLVED AND, EXCEPT WHERE THE LAW REQUIRES OTHERWISE, DISPUTES WILL BE HANDLED ON AN INDIVIDUAL BASIS RATHER THAN AS PART OF A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

By visiting our website, creating an account, subscribing to a recurring order, or purchasing a product from us, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions (the "Terms").

1. Acceptance of Terms

These Terms govern your access to and use of our website, together with any products, content, or services we make available (collectively, the "Site"). They form a binding legal agreement between you and the Company.

By using the Site, registering an account, or enrolling in a subscription, you confirm the following:

• You represent that you are at least eighteen (18) years old;
• You represent that you have the legal capacity to enter into a binding contract; and
• You agree to be bound by these Terms in full.

If you do not agree to these Terms, please do not access or use the Site.

1.1 Electronic Agreement

Where prompted, you will need to take an affirmative step, such as checking a box or clicking a button, to indicate your acceptance of these Terms and any related policy. Your electronic acceptance carries the same legal weight as a handwritten signature.

1.2 Changes to These Terms

We may update these Terms at any time at our discretion. When a change is significant, we will post a notice on the Site or update the "Last Updated" date above. Continuing to use the Site after a revision takes effect means you accept the updated Terms.

2. Website Use and Access

We grant you a limited, revocable, non-exclusive, and non-transferable license to access and use the Site for personal, non-commercial purposes, subject to your compliance with these Terms. We may suspend, restrict, or terminate this access at any time, with or without notice, for any reason, including suspected misuse of the Site.

3. Account Security

If you register an account, you are responsible for providing accurate, current information and for keeping your login credentials confidential. You are responsible for all activity that occurs under your account, and you agree to notify us immediately of any unauthorized use.

4. Prohibited Uses

When using the Site, you agree not to:

• Break any applicable law or regulation;
• Use bots, scrapers, or other automated tools to access the Site;
• Interfere with the security or normal operation of the Site;
• Upload viruses or other harmful code;
• Engage in fraudulent, deceptive, or misleading conduct;
• Impersonate another person or organization;
• Attempt to gain unauthorized access to any account, system, or data;
• Infringe on anyone's intellectual property or privacy rights; or
• Collect or harvest personal information about other users.

We may investigate suspected violations and may suspend or terminate your access without notice if we believe these rules have been broken.

5. Intellectual Property

Everything on the Site, including text, graphics, logos, product names, and software, is owned by the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Site without our written permission. This includes reposting our photography, product descriptions, or marketing copy on another website or marketplace listing.

6. Products; FDA Disclaimer; No Medical Advice

Statements about our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease, and they are not a substitute for medical advice, diagnosis, or treatment.

Information on the Site, including product descriptions, customer reviews, and any content we publish, is provided for general informational purposes only. Individual results vary, and nothing on the Site should be treated as a guarantee of any particular outcome. Always consult a qualified healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or managing a medical condition. This is particularly true if you have a known allergy, a chronic condition, or take prescription medication that could interact with an active ingredient.

6.1 Reliance Disclaimer

Any reliance you place on information found on or through the Site is at your own risk. We are not liable for any loss or damage arising from your reliance on such information.

7. Electronic Communications and Consent

By using the Site, registering an account, or placing an order, you consent to receive communications from us electronically, including order confirmations, shipping updates, policy notices, and marketing messages where you have opted in. You agree that any notice, agreement, or disclosure we provide electronically satisfies any legal requirement that such communication be in writing.

8. Privacy, Cookies, and Tracking

Any information we collect through the Site is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains what information we collect, how we use cookies and similar tracking technologies, and what choices are available to you.

9. Payments and Billing

9.1 Orders as Offers

Placing an order through the Site is an offer to purchase, not an accepted contract. We may accept or decline any order for any reason, including pricing errors, suspected fraud, or product unavailability. Prices, promotions, and product availability are subject to change without notice.

9.2 Payment Authorization

By submitting a payment method, you confirm that you are authorized to use it and you authorize us, or our payment processor, to charge it for the full amount of your order, including applicable taxes and shipping charges.

We may receive updated card details from your card issuer, such as a new expiration date or account number, and we may use this updated information to keep your subscription or recurring order active without additional notice to you.

9.3 Third-Party Payment Processors

Payments may be processed by third-party providers. Your use of any third-party payment service is subject to that provider's own terms, and we are not responsible for errors or outages on their end.

10. Shipping, Title, and Risk of Loss

Products are shipped through third-party carriers to addresses within the United States and to the international destinations listed in our Shipping Policy. Delivery timeframes are estimates and are not guaranteed.

Unless the law requires otherwise, title to the product and risk of loss transfer to you once the item is handed to the carrier.

11. Delivery Confirmation

A delivery confirmation from the carrier is treated as conclusive proof that the order was delivered to the address you provided, whether or not you personally received the package.

12. Returns and Refunds

Please see our Refund Policy for the full terms that apply to returns, refunds, and order cancellations. Unless stated otherwise in that policy, all sales are subject to the eligibility windows and conditions described there.

13. Subscriptions, Automatic Renewal, and Cancellation

13.1 Subscription Enrollment

The Site may offer subscription options ("Subscription Services") that automatically renew and rebill on a schedule you select at checkout, unless you cancel before the next renewal date.

13.2 Disclosure Before You Enroll

Before you complete a Subscription Service order, we will clearly present the following information and ask you to take an affirmative step, such as checking a box, to confirm you understand and agree:

• That your subscription renews automatically and your payment method will be charged on a recurring basis unless you cancel;
• The length of each renewal period and any other terms that apply to renewal (for example, every 30 days);
• The amount you will be charged each renewal period and how often, unless you cancel in time;
• How to cancel, including how to do so online and how to reach us directly;
• A direct link to the cancellation page in your account; and
• Our contact information for cancellation requests.

13.3 Automatic Renewal and Confirmation

UNLESS YOU CANCEL BEFORE YOUR NEXT BILLING DATE, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AND YOUR PAYMENT METHOD WILL BE CHARGED AT THE THEN-CURRENT PRICE FOR YOUR SELECTED PLAN.

After you enroll, we will send a confirmation email to the address on file summarizing your plan, price, billing frequency, and how to cancel, along with a link to manage your subscription online.

13.4 How to Cancel

You may cancel your Subscription Service at any time using any of the following methods. We will not require a phone call, a retention offer, or any other unreasonable step before processing your cancellation:

• Online: Log into your account and follow the cancellation steps under subscription management.
• Email: Send a cancellation request to support@getpeakdrive.com. We will confirm your cancellation within one business day.

13.5 Updated Card Information

We may use an account updater service provided by our payment processor to automatically receive updated card details, such as a new expiration date, from your card issuer so your subscription continues without interruption.

13.6 Failed Payments

If a recurring charge fails, you authorize us to retry the charge, contact you for updated payment information, and, where necessary, adjust your billing date. Repeated failed payments may result in your subscription being paused or cancelled.

13.7 California Subscriber Rights

If you are a California resident, the following additional disclosures apply under California law:

• Automatic Renewal Terms: Your subscription renews automatically at the interval you selected, at the then-current price, unless you cancel before the next renewal date.
• Cancellation: You may cancel at any time through your account or by emailing support@getpeakdrive.com. We will not make cancellation unreasonably difficult.
• Refund for Unauthorized Charges: If we did not provide the disclosures required before your enrollment, we will refund any charge you did not knowingly authorize. Email support@getpeakdrive.com to request this refund.
• Contact: You may also contact the California Department of Consumer Affairs, Consumer Information Division, at 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, (800) 952-5210.

14. SMS and Mobile Messaging Program

We may offer a text messaging program for order updates, promotions, and reminders. By opting in, you agree to receive automated marketing and transactional text messages at the phone number you provide, and you understand that consent is not a condition of any purchase. Message and data rates may apply, and message frequency varies.

You can opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message, or by contacting support@getpeakdrive.com. Reply HELP for assistance.

15. User Content, Reviews, and Submissions

When you submit a review, testimonial, comment, photo, or other content ("User Content"), you grant us a non-exclusive, royalty-free, worldwide, transferable license to use, reproduce, display, and distribute that content in connection with our business, including in marketing materials, without additional compensation to you.

We may remove or decline to post any User Content at our discretion, including content we consider false, offensive, unlawful, or irrelevant. You are solely responsible for the content you submit and confirm that it does not infringe on anyone else's rights.

16. Disclaimer of Warranties

THE SITE, THE PRODUCTS, AND ALL RELATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PRODUCT WILL MEET YOUR EXPECTATIONS. SOME STATES DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR OUR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.1 Cap on Direct Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE OR OUR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

17.2 Allocation of Risk

You acknowledge that our product pricing reflects this allocation of risk, and that these limitations are a fundamental part of the agreement between you and the Company.

18. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, employees, and affiliates from any claim, loss, or expense, including reasonable legal fees, arising from your use of the Site, your violation of these Terms, or your violation of any right of a third party. This obligation survives even after your account is closed or these Terms otherwise come to an end.

19. Limitation on Time to File Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR PRODUCTS MUST BE FILED WITHIN ONE YEAR AFTER THE CLAIM AROSE, OR IT WILL BE PERMANENTLY BARRED.

20. Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT.

EXCEPT AS DESCRIBED BELOW, YOU AND THE COMPANY AGREE THAT ANY DISPUTE WILL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT.

20.1 Agreement to Arbitrate

You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site will be resolved by binding arbitration, except that either party may bring an individual claim in small claims court.

20.2 Federal Arbitration Act

These Terms involve a transaction in interstate commerce, and the Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

20.3 Notice Before Arbitration

Before starting an arbitration, the party bringing the claim must send a written notice describing the dispute to the other party. Notices to us should be sent to our support address at PeakDrive, registered address to be confirmed, Attn: Legal Department.

The parties agree to try in good faith to resolve the dispute informally for thirty (30) days after the notice is sent before starting arbitration.

20.4 Self-Help Remedies

Nothing in this section stops the Company from pursuing lawful self-help remedies, such as cancelling an order or suspending an account, before or during arbitration.

20.5 Arbitration Procedure

Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator and, unless the parties agree otherwise, will take place in the county where you reside or another mutually agreed location, or by video or phone where permitted.

20.6 Arbitration Costs

Payment of filing, administration, and arbitrator fees will be governed by the American Arbitration Association's rules, except that if your claim is for less than $10,000, we will pay these costs unless the arbitrator finds your claim frivolous.

20.7 Small Claims Exception

Either party may bring an individual claim in small claims court instead of arbitration.

20.8 Injunctive Relief

Nothing in this section prevents the Company from seeking temporary, preliminary, or permanent injunctive relief from a court to protect its intellectual property or confidential information.

20.9 Public Injunctive Relief

Where applicable law does not allow a waiver of the right to seek public injunctive relief, that specific claim may be litigated in court after the arbitration of all other claims and remedies is complete.

21. Class Action Waiver

YOU AND THE COMPANY AGREE THAT ANY PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. NEITHER PARTY MAY SERVE AS A CLASS REPRESENTATIVE OR PARTICIPATE AS A CLASS MEMBER IN ANY CLASS PROCEEDING AGAINST THE OTHER.

22. Mass Action Waiver

No dispute may be brought as a "Mass Action," meaning twenty-five (25) or more similar claims filed or coordinated together by the same or related counsel. Where this provision applies, such claims will be resolved as described below rather than as a single combined proceeding.

22.1 Batching Procedure

If a Mass Action is filed, claims will be grouped into batches of no more than fifty (50) claims each, and each batch will proceed as a separate arbitration.

22.2 Special Master

A neutral special master may be appointed to resolve procedural questions about how claims are grouped and processed under this section.

23. Jury Trial Waiver

IF ANY DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL.

24. Opt-Out Right

You may opt out of this arbitration agreement within thirty (30) days of first agreeing to these Terms by sending written notice to support@getpeakdrive.com with your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor the Company will be required to arbitrate, but every other part of these Terms will remain in effect.

25. Claim-Specific Severability

If any part of this arbitration agreement is found unenforceable as to a particular claim or request for relief, that part will be severed, and the remainder of the arbitration agreement will still apply to that claim to the fullest extent possible.

26. Governing Law

Except as described in Section 20, these Terms are governed by the laws of the state in which the Company is registered, without regard to its conflict of law principles.

27. Force Majeure

We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, labor disputes, supply shortages, carrier delays, power outages, or government action. Our obligations under these Terms are suspended for the duration of the event, and we will resume performance as soon as reasonably possible once it ends.

28. Third-Party Websites and Links

The Site may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party site. Visiting a linked site is at your own risk.

29. DMCA Notice

If you believe content on the Site infringes your copyright, send a written notice to support@getpeakdrive.com including a description of the copyrighted work, the location of the allegedly infringing material, your contact information, and a statement made in good faith that the use is unauthorized. We will review and respond to valid notices in accordance with the Digital Millennium Copyright Act.

30. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms, in whole or in part, at any time without notice, including in connection with a merger, acquisition, or sale of assets.

31. No Waiver

If we do not enforce a provision of these Terms, that does not mean we are waiving our right to enforce it later. Any waiver must be in writing to be effective.

32. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

33. Termination

These Terms remain in effect until terminated. We may suspend or terminate your access to the Site at any time, for any reason, including a violation of these Terms, without prior notice. Sections that by their nature should continue after termination, including intellectual property, disclaimers, limitation of liability, and dispute resolution, remain in effect.

34. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, make up the entire agreement between you and the Company regarding your use of the Site, and they supersede any prior agreements on that subject.

35. Promotional Games and Giveaways

From time to time, we may include a promotional game, scratch card, or giveaway with an order or on the Site. The following terms apply to any such promotion unless we state otherwise:

• Eligibility: Participants must be 18 or older. Employees and affiliates of the Company are not eligible. Void where prohibited by law.
• How to Participate: Follow the instructions provided with the promotion. Only original, unaltered entries are valid.
• Prizes: Prizes may include store credit, free products, or other rewards, and may be subject to a minimum purchase. Store credit is redeemable only on our website.
• Claiming a Prize: Claims must be submitted within 30 days of the qualifying order using the method described in the promotion. Limit one claim per household.
• Verification: All claims are subject to verification, and our decisions on eligibility are final.
• Taxes: Winners are responsible for any taxes or fees associated with a prize.
• Delivery: Digital rewards are sent by email; physical prizes ship to the address on the qualifying order.
• Fraud: Any attempt to duplicate, tamper with, or manipulate a promotion voids eligibility, and we may cancel or suspend a promotion if we detect abuse.
• Liability: We are not responsible for lost or damaged entries or for technical issues affecting a promotion. Our liability is limited to the value of the prize.

36. Contact Information

If you have questions about these Terms, please contact us at:

PeakDrive, PeakDrive, registered address to be confirmed, United States. Email: support@getpeakdrive.com